News and Events

HPCG and Greensboro Public Library Launch Community Read of “The Bright Hour”

(GREENSBORO, NORTH CAROLINA)–The Greensboro Public Library and Hospice and Palliative Care of Greensboro (HPCG) have teamed up to launch a Community Read of “The Bright Hour,” the bestselling memoir by local writer, Nina Riggs.

To kick off the Community Read, they will hold the event “Reflections on ‘The Bright Hour’: A Conversation with John Duberstein” on Tuesday, August 28 from 7-8:30 p.m. at the library’s central branch at 219 N. Church Street.

John Duberstein, widower of the author and a local attorney, will share his candid reflections on the book—as well as his experiences with love, loss and renewal.

Participants at the event can also learn more about reserving a free book set of “The Bright Hour” for their book club, faith community, long-term care community and other group. Hospice and Palliative Care of Greensboro can provide trained facilitators to lead group discussions on the book as well as end-of-life issues.

Riggs’ memoir takes place largely in Greensboro, NC during her final years as she faced breast cancer. It was published posthumously in 2017 to critical acclaim and commercial success. She was just 37 years old when initially diagnosed with “one small spot.” Within a year, the mother of two young sons and a wife of 16 years, received the devastating news that her cancer was terminal.

Nina Riggs

“We encourage book clubs and civic organizations to add this book to their reading list this fall,” said Beth Sheffield, adult programming coordinator for the Greensboro Public Library. “’The Bright Hour’ is a book about living and loving as much as it is about dying.”

For more information about this event or the Community Read, contact Tammy Chaput at 336.621.5565 or  

About HPCG

HPCG, a nonprofit organization serving Guilford County and surrounding areas since 1980, is situated on a 14.75 acre campus at 2500 Summit Avenue. HPCG provides physical, emotional and spiritual support for children and adults faced with a life-limiting illness, as well as their caregivers and families. For more information, call 336.621.2500 or visit



Supporting a Bereaved Person through Traumatic Loss

In the wake of a sudden, unexpected or otherwise traumatic loss, effectively supporting a bereaved person can seem difficult or even impossible. People who lose a loved one in such a profoundly tragic way experience grief differently than those whose loved one dies a more natural death. The bereaved person may be dazed, in disbelief or inconsolable.

Depending on your relationship with this person, how involved you feel you can be in supporting them through grief may vary. However, rest assured that despite your connection to the bereaved person, you can help support them through this impossible time.

If the bereaved is an acquaintance

  • Get involved on social media. Post comments or send messages that are simple but show you’re thinking of them. Examples of such messages may include:
    • I am so sorry for your loss.
    • My family and I are thinking of you during this trying time.
    • (Their loved one) was a wonderful person. I was lucky to know them.
  • If the obituary lists a charity, consider making a donation in their loved one’s name. Even a gift as small as $10 or $20 makes an impact to a bereaved person.

If the bereaved is a friend

  • Reach out via text or phone call to check in on the person. Engage them in conversation without pressuring them for details. Following are some talking points:
    • How are you coping right now?
    • Are there any errands that I can run for you to take some pressure off (laundry, shopping, etc.)?
    • Can I bring you some dinner?
    • I know what you’re going through is incredibly difficult. I am here for you.
  • Consider attending the funeral for their loved one. The best way to help your friend is by showing support, even if you weren’t close to the person they lost.
  • Typically, the bereaved person will have a close friend or family member step into a role of caregiving immediately after the loss. Consider coordinating your efforts to help through that caregiver, as they are likely to know what is needed most.
  • Remember that the most difficult things for a bereaved person in the wake of a traumatic loss are often the simple, mundane tasks, such as cleaning, cooking, driving, showering and eating. Find ways to support your friend in establishing a healthy routine while they process their grief.
  • In the wake of a traumatic loss, the bereaved person may not want to be left alone. Consider enlisting other close friends and family in creating a visiting schedule, so that there is the comforting consistency of a familiar, loving presence for your friend.

If you or someone you know has recently suffered a traumatic loss, please contact HPCG’s Counseling and Education Center at 336.621.2500 to learn more about support groups and bereavement counseling.

Jeanine M. Falcon Joins HPCG as Vice President of Human Resources

Jeanine M. Falcon

(GREENSBORO, NORTH CAROLINA)—Jeanine M. Falcon, Ed.S., SHRM-SCP, SPHR, has joined Hospice and Palliative Care of Greensboro (HPCG) as its vice president of human resources. Previously, Falcon served as the vice president of human resources at Replacements, Ltd.

She has been working as a leadership consultant and coach since 2015. This past April, Falcon was recognized with an Outstanding Women in Business award from Triad Business Journal.

“It is such a privilege to support the profound work of these hospice and palliative care teams,” said Falcon. “I have a passion for the nonprofit arena and hope my experience can complement this valuable and admired community resource.”

Falcon’s involvement in the community is extensive. She currently serves on the board of Triad Health Project as well as the Guilford Green Foundation Advisory Board. She has held previous roles with the City of Greensboro Chamber of Commerce as well as the National Conference for Community and Justice (NCCJ).

“Jeanine is a dynamic human resources executive with a wealth of knowledge in team building, change management, conflict management and strategic decision-making,” said Kristen Yntema, president and CEO of HPCG. “I’m very excited to have her aboard.”

HPCG is a nonprofit organization that serves an average of 350 patients per day in Guilford County and surrounding areas. It is situated on a 14.75 acre campus at 2500 Summit Avenue. Since 1980, HPCG has been providing physical, emotional and spiritual support for children and adults faced with a life-limiting illness, as well as their caregivers and families. For more information, call 336.621.2500 or visit



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Staying Connected After a Loss

Every loss is different. But whether it’s sudden or expected, peaceful or turbulent, an acquaintance or a close relative, all losses have something in common: there’s always more to say.

For a child or teen, not being able to communicate their thoughts and feelings directly to the person they lost can be frustrating. In addition, depending on the child’s age and their previous experience with death, the idea of someone being “gone” may be frightening or confusing.

Helping a child find ways to remain connected to their loved one can be an invaluable therapeutic tool. The death of a special person does not truly end a child’s relationship with that person, but it can take time to discover a different way to stay connected and build a new relationship.

At Kids Path, we recommend following your child’s lead and respecting their own unique way of grieving.  Following are ways that some families might choose to recognize and celebrate a child’s ongoing connection with someone who has died.

  • Invite your child to participate in creating a photo album or digital collage of special photos. Your child may also request to have a special photo placed in their bedroom where it can be a comfort when falling asleep.
  • Make a book of stories and drawings about happy memories.
  • Create a memory box for special items.
  • Write letters to the person. It’s best for adults to explain honestly that there may not be a physical way to deliver the message to that person, and ask for the child’s suggestions about what should happen to the letters.
  • Help your child start a private journal addressed to the person, where they can write entries to their loved one.
  • Begin a new family ritual, such as lighting a candle at the dinner table that represents the family’s ongoing connection with the person who died. For young children, explain that even though we will blow out the real candle, our love for the person still continues in our hearts.
  • Invite your child to enjoy the loved one’s favorite music or movie together.
  • For upcoming special occasions such as holidays or your special person’s birthday, talk with your child or teen about how they would like to remember the person that day. Some families choose to keep one special aspect of a celebration the same while also adding a new tradition into the mix.
  • Talk with your faith leader about how to answer your child’s spiritual questions.

For guidance in supporting a specific child through grief, contact Kids Path at 336.544.5437.

Finding Your “New Normal” After a Loss

When will life go back to normal?

When will I stop randomly crying?

When will I have my energy back?

When will I feel like going out again?

When will I be me again?

Everyone grieves differently, and if you find yourself wondering when you will feel like “you” again, there isn’t a clear answer. Truthfully, you will never be the same person you were prior to your loss. Living through the death of someone you love is profoundly changing, and loss doesn’t allow itself to be forgotten.

However, rest assured that you will laugh again, you will enjoy life again, and you will feel a profound sense of self again. The pain of your loss will still be present, but it will be just a small part of who you are.

The grieving process operates on a unique and personal timeline. Unfortunately, we don’t all have the ability to put life on “pause” in the aftermath of a loss. In the days and weeks following the loss of your loved one, you will most likely be expected to return to work and other daily commitments as normal. You may have difficulty being productive at work, socializing with friends or keeping up with day-to-day tasks as you attempt to manage your grief.

Likewise, you may find that those around you don’t fully appreciate the lasting emotional effect of a profound loss, or the amount of time that it takes for you to return to functioning “as normal.”

Adjusting to your new normal means balancing grief with the realities of everyday life. Here are some tips that can help you be effective at work and home while still allowing yourself to grieve:

  • Take time for yourself.

Find small moments to be alone, take deep breaths, and even cry. You may find it helpful to change up your environment every so often (take a walk, work outside, etc.) so that you feel in-control and have time to process your thoughts.

  • Make lists.

When your mental list of to-dos starts becoming cluttered and overwhelming, put it on paper! You can separate tasks by type (work tasks, chores, errands), or even make a schedule so that you don’t have to worry about forgetting something.

  • Set boundaries.

If people are asking more of you than you can handle, don’t be afraid to set limits on what you’re willing to do.  Attempting to accomplish more than you are capable of will inevitably end badly. If you are honest up front, everyone will be happier (yourself included!)


If you are grieving, call 336.621.2500 to speak with one of HPCG’s licensed bereavement counselors.

Teens Grieve Differently: What You Need to Know

Teenagers are in a time of transition between adulthood and childhood as they gain skills to navigate academic responsibilities, peer relationships and changing family roles. When a significant loss occurs, teens can sometimes react in ways that are surprising to adults.

Because of the developmental challenges that teens are already experiencing, it is important for adult family members to recognize that teens may need a different type of support than younger children.

Key Ideas in Supporting Teens through Grief

  1. Offer opportunities to share feelings.

Teens may not always feel like talking about the loss, but it can be reassuring when adults give them an opening to discuss their experience. In particular, teens may need to express grief about “what might have been” and the upcoming milestones that will be different after this loss, such as high school graduation. You can encourage your teen to find other ways to express their thoughts and emotions, such as writing in a journal, drawing or talking to a trusted friend.

  1. Be affectionate.

Teens may seem to reject any affection from family members, such as hugs or nicknames— especially in public or in front of peers. Your teen may want to feel close to you in a time of loss, yet feel embarrassed about this need. It is up to the adult to make a gesture by offering a hug or saying, “I love you.” Some family members may choose to occasionally text their teen a simple message: “Thinking of you, hope you’re having a good day at school.”

  1. Invite input into family grief decisions.

Offer your teen a choice about attending or contributing to the memorial service. Teens frequently prefer to have a vote in other significant family decisions about the loss, such as how to mark the first anniversary of a death.

When Does My Teen Need Grief Support?

Grief counseling may be recommended in some loss situations, such as:

  • Unexpected death and/or a loss that the teen experiences as traumatic.
  • Complicating factors such as addiction, mental illness or ongoing family conflict.
  • A loss that triggered major life changes, such as moving or financial hardship.
  • The need to resolve a difficult or inconsistent relationship with the person who died.
  • Multiple recent deaths or other significant losses.

Please seek professional help if your teen seems to be exhibiting warning signs of mental health concerns, such as a sudden personality change, loss of interest in favorite activities, extreme irritability, frequent tearfulness, persistent sadness or hopelessness and/or suicidal thoughts.

Kids Path Can Help with Teen Grief Support

The Kids Path program provides individual counseling for children and teens through age 18, in addition to support groups and events where teens can meet peers who have also experienced loss.

Our licensed counselors are available to consult with parents or caregivers about the best way to support your teen in coping with death or serious illness.

Call 336.544.5437 and ask to speak with any counselor.

Does My Child Need Grief Counseling?

Grief is a natural human response to change, death and impending loss. Because grief can be so painful and overwhelming, it often frightens us. Many people worry if they are grieving “the right way” and wonder if their feelings and reactions are normal. Children are no exception to the turmoil of the grieving process, but their reactions and feelings may be difficult for adults to understand.

Children, who are still in the midst of mental, psychological, spiritual and emotional development, often react to grief very differently than adults. It falls to the parents, caregivers and counselors to recognize how the child is coping during this difficult time so that they can provide needed support.

Although there is no “rulebook” for how children should grieve, certain types of reactions to grief are common in preschool and school-age children.  Other less common reactions may be a sign that your child needs more support, perhaps with a professional grief counselor. Following are examples of common behaviors that you can expect to see in grieving children, in addition to warning signs that may indicate that a child is in need of grief counseling.


Common Reactions to Grief in Children:

Emotional Reactions

  • Shock and disbelief—the death seems like a bad dream that will not go away.
  • Confusion or absent-mindedness.
  • Longing for what used to be.
  • Withdrawal and avoidance of others.
  • Numbness or moodiness.

Physical Reactions

  • Changes in appetite or eating habits.
  • Difficulty sleeping.
  • Fatigue or lack of energy.

Behavioral Reactions

  • Sudden change in school performance or behavior.
  • Periodic loss of interest in schoolwork or favorite activity.
  • Apathy and lack of motivation.
  • Explosive emotions, upsetting and difficult to control.


Warning Signs/Complicating Factors Indicating a Need for Grief Counseling:

  • Poor relationship and communication between child and parent.
  • Other losses have occurred recently.
  • Death causes relocation or other significant lifestyle changes.
  • Child won’t discuss the death with trusted adults.
  • Death was unexpected, abrupt or traumatic.
  • Terminal illness that involves significant physical or mental changes in the loved one.
  • Death has been concealed or not explained.
  • Child expresses persistent obsessive thoughts and preoccupation with the deceased.
  • Persistent loss of interest in schoolwork or favorite activity.
  • Sudden personality changes (for example, an outgoing child becomes unusually withdrawn).
  • Frequent irritability or unexplained crying.
  • Preoccupation with pain, death or suicide.

Typical grief reactions can vary depending on a specific child’s age and social/cognitive development. Kids Path counselors are available to consult with any parent, caregiver or school about how best to support a child with loss related to death or severe illness.

Call 336.544.5437 and ask to speak with a counselor.


The Selfless Act of Self-Care

When caregiving for a loved one who is seriously ill or nearing death, taking care of yourself often falls to the bottom of your priority list. “I’ll be fine,” “Don’t worry about me,” “She/he is my priority” or “I have too much to do” are common responses given by caregivers when presented with questions about their well-being.

When your loved one is seriously ill, in pain or approaching death, going home to shower and get some sleep can feel selfish or frivolous.

Although staying by your loved one’s side is a wonderful and caring thing to do, doing so while neglecting your own well-being will end up negatively impacting both of you.

Caregivers who neglect their own needs run a high risk of illness, burnout, emotional or mental distress and physical damage. The longer a person goes without addressing their basic needs, the more severe those consequences can become.

The most selfless thing caregivers can do is practice regular self-care. Doing so will:

  • Ensure that they are able to provide care for longer without burnout.
  • Improve the quality of care given.
  • Reduce or eliminate the risk of prolonged absence from caregiving due to mental or physical illness.
  • Provide emotional respite that allows for more genuine and meaningful contact with loved ones.
  • Provide mental respite that allows for better processing of complex medical, financial or advance care planning duties.

Caregiving is a stressful job, so creating a plan or schedule for self-care may help by eliminating the need to make decisions in the moment. For example, if your schedule includes eating dinner by 7 p.m. each evening, you don’t have to worry about “forgetting to eat.” Just as you wouldn’t skip your loved one’s scheduled medications, neither should you skip or push back your self-care tasks. You should consider your self-care schedule to be inflexible and high-priority.

Here are some self-care priorities to keep in mind:

  • Shower and change clothes daily.
  • Eat three healthy meals per day.
  • Spend time away from your loved one.
  • Participate in light exercise regularly.
  • Get eight hours of sleep per night.
  • Talk to a friend, family member or counselor about your feelings.

Below is a sample self-care schedule.  You can make one yourself by downloading a blank self-care schedule template here.


8-8:30 Shower
8:30-9 Breakfast
1-2 Lunch
3-3:30 Take a walk
5-5:30 Talk to family  or friends on the phone
7-8 Dinner
11 Sleep


Mon, Wed, Fri Sleep near loved one (hospice, home, facility)
Tu, Th, Sa, Sun Sleep at home
Mondays from 4-5 Counseling
Thursdays from 3-4 Yoga Class
Sundays from 11-1 Church


  • Eat fast food less than three times per week.
  • Get an average of eight hours of sleep per night each week.
  • Eat at least one meal per day outside of your loved one’s home or room (at a restaurant, at your home, with a friend, outside).

Why do you Volunteer with Hospice?

In honor of National Volunteer week, Bill Spaulding (pictured below) shares the motivations behind, and the impact of, his volunteer service with Hospice and Palliative Care of Greensboro (HPCG).


As a relatively new HPCG home visit volunteer, I’m surprised by how frequently I get asked the question, “Why do you volunteer with hospice?” It comes not only from my friends and acquaintances, but also from the caregivers for whom I provide relief. My typical answer is perhaps a bit too simplistic:

“I find it to be a way to give back.” 

Life has been pretty good to me. In the past, I have sought out a variety of ways to volunteer my time. I’ve worked with elementary school children to develop their academic skills, with an organization that serves the homeless, and with adults who have English as a second language to develop their literacy skills. I’ve found all of my past volunteer activities to be rewarding and suitable ways to give back.

But something deeper comes from serving as a hospice volunteer; the simple answer, I find it to be a way to give back,” feels incomplete. There is a spiritual benefit that surpasses anything I have known in my previous voluntary efforts. Maybe spirituality—like death, dying, and end-of-life transition—is one of those topics I don’t have much experience discussing. Perhaps I too have seen these topics as taboo in “polite” conversation. Maybe I’ve too long relegated talk of death to the funeral parlor and discussions of spirituality to the church.

I must acknowledge that I don’t always go to bed at night feeling that I contributed to the greater good. My nighttime thoughts don’t often include: “I really did God’s work today!” Rather, I’ve found that serving as a hospice volunteer is a great way to find the divine in the simplest things.

One of my first hospice assignments was to go shopping for a woman who cared for her terminally ill husband in their home. She had meticulously prepared her grocery list so that I could easily walk aisle by aisle through the store, picking up each item sequentially as I went. After shopping, I returned to her home and placed the groceries on her counter. When she thanked me, tears of gratitude filled her eyes. You would have thought that an angel from heaven had appeared to meet her deepest need, yet all I had done was grocery shop.

This was just the beginning of my realization that I may never fully understand how my service benefits another. As I turned to leave she asked me with genuine amazement, “Why do you do this?”  My response was the understated “I find it to be a way to give back.”  When I went to bed that night, a whisper came to me from somewhere in the silence— “You did good today.

Being a hospice volunteer is so much more than just a way to give back.

Bill Spaulding, Hospice Volunteer

Every day, more than 200 HPCG volunteers serve patients, their families and our staff in a variety of ways. Regardless of their unique spiritual beliefs, age, background or skill set, they are united in their desire to give back. Learn more at

Chief Nursing Officer Joins Hospice and Palliative Care of Greensboro

Maria Thurlow, RN

(GREENSBORO, NORTH CAROLINA)—Maria Thurlow, RN, joined Hospice and Palliative Care of Greensboro (HPCG) as its chief nursing officer in February 2018. Thurlow was previously the chief culture officer at Advanced Home Care, Inc., where she served in various roles starting in 1996.

“For the past several years, I have felt pulled to hospice as a place to complete my career,” Thurlow said. “My mother was a patient of HPCG for more than a year, and I was impressed with hospice’s interdisciplinary approach to care as well as the focus on patient and family goals at the end of life.”

A registered nurse, Thurlow began her career in a medical intensive care unit. Over the past 25 years, she has held a variety of clinical leadership and executive roles in the acute care and home health setting. At Advanced Home Care, Inc., she was responsible for clinical, financial and quality outcomes, as well as talent support and cultural transformation.

“Maria has great experience leading patient care teams through periods of rapid growth, mergers and organizational change,” said Kristen Yntema, president and CEO of HPCG. “I believe her vast experience will help us achieve our goals here at HPCG in the ever-changing world of health care.”

HPCG is a nonprofit organization that serves an average of 350 patients per day in Guilford County and surrounding areas. It is situated on a 14.75 acre campus at 2500 Summit Avenue. Since 1980, HPCG has been providing physical, emotional and spiritual support for children and adults faced with a life-limiting illness, as well as their caregivers and families. For more information, call 336.621.2500 or visit


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